Introduction

AppsCharmer ("us", "we", or "our") and all its related entities consider privacy to be of the utmost importance, which is why we would never invade it. This Privacy Policy covers the manner in which it collects and uses any information you (Users) provide in connection with any AppsCharmer game or Application. This Privacy Policy applies to all Services offered by AppsCharmer. This includes any services, features and content accessible or downloadable from any other AppsCharmer application, service or product licensed, downloaded or otherwise accessed by such users through third party websites or sources, including Google Play Store and iOS App Store collectively, the “Service”).

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible from our sites or apps, otherwise defined in this Privacy Policy.

Permission We Use

When you use certain features of our App, Service, and Website, we may collect personally identifiable information from you that may include your email address and name. We automatically collect non-personally identifiable information from you.

The following are the permissions that we use:

android.permission.INTERNET,
android.permission.ACCESS_NETWORK_STATE,
android.permission.ACCESS_WIFI_STATE,
android.permission.READ_PHONE_STATE,
android.permission.WRITE_EXTERNAL_STORAGE,
android.permission.VIBRATE,
android.permission.ACCESS_COARSE_LOCATION,
android.permission.ACCESS_FINE_LOCATION

These permissions are required for ads to run properly and to deliver to the right audiences as much as possible.

Information Collection

When you install our games and apps, we may collect and record information to enhance the experience and benefits of using our Services. AppsCharmer may collect personal and non-personal information from you when you use the Service. This can include instances such as (i) by using AppsCharmer’s mobile apps or visiting our websites, (ii) registration for Services, contests and special events; (iii) accessing Services using a third party ID, such as social networking sites or gaming services; (iv) purchasing a product or services through AppsCharmer’s online stores or within the app (or "in-app purchase"); (v) using “tell a friend,” "email this page," “share this code” or other similar features; (vi) requesting technical support; and (vii) otherwise through use of AppsCharmer Services where personal data is required for use and/or participation. The data we collect on you may include, but is not limited to: email address, device ID, IP-address, user names and passwords. We may supplement your data with data received from third parties in connection with demographic, advertisement, market and other analytics surveys or services. Any information collected will only be used to enhance your gameplay experience and will never be misused in any manner.

Information We Collect from Other Sources

We may also obtain information from other sources and combine that with information we collect through the App. For example, if you log into the App using a third-party site or platform such as Facebook, we may access information about you from that site or platform, such as your screen name, profile information and friend lists, in accordance with the authorization procedures determined by such third party site or platform. We may also collect information from app stores when you download or update one of our applications. If you log into the App using a third-party site or platform, you represent and warrant that (i) your access and use of such features in connection with the App will comply with the applicable terms and policies of such site or platform; and (ii) that you are at least 13 years of age.

Personal Identification Information

Personal information is information that specifically identifies an individual, including, but not limited to, an individual’s name, phone number, credit card or other billing information, email address and home address. We do collect only user's name, phone number and email address. This is required for payment and communication purpose. We do not collect any information like credit card or other billing information and home address. If any of this information is shared through Google Play during purchases, it is stored and secured by Google. We only receive the Order ID or Transaction ID and the Receipt Data, which we store as a record of the transaction on our end. We do collect personal public information from Users such as their username, profile pic, location, as well as their Facebook name, profile pic, user ID, etc. However, this information is only used to personalize the game for the user, and is not intended to be used in any other way. This information is only collected if users voluntarily submit such information to us through our Services. Users can always refuse to supply personal information. In said case, Users should avoid using social network features such as logging in with Facebook and using Sharing and Friend invite requests.

Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Services. Said information includes —but is not limited to— data such as advertising ID,device type, brand and model, IP address, Device ID, MAC address, installed software, application usage data, hardware type, Operating System information, browser information, unique identifiers in browser cookies, Flash cookies, and HTML5 local storage, Internet and on-line usage information, in-game information, location and country, and whether you are using a point package. This information is only collected to help improve the gameplay for the user, as well as for advertising and analytics purposes. It is not intended to be misused in any manner.

Social Media

The Service can offer several integrations with sharing services and other tools (like Google +1 button, Facebook Like button, among others), that can be used to share information and actions Users make while interacting with our Service. Also we may integrate in our Games competitive services for sharing Scores and Achievement between players, like Google Play Games Services or others. The use of the previous services and tools is a free choice of each user. It's not necessary to use these services. The social features that each User agreed to use enables the sharing of information with other contacts or the general public, depending on the configuration options the entity provides. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features. If you use one of our applications and connect to your Facebook or other Social Media account within such application, you will be providing us with basic account information i.e., user ID, name, email, gender, birthday, current city, profile picture URL and the user IDs of your friends who have also connected with our applications. In addition, we will cache data we receive from the Facebook or other Social Media APIs to improve our user experience. This information is voluntarily provided by the user when they connect the app to their social media accounts. If you do not want to share this data with us, please refrain from connecting the app with your social media accounts. If you want us to delete the data we have received from your accounts, please contact us for the same.

Information Usage

We may use information about you for various purposes, including to: Provide, maintain and improve the App; Develop new apps, sites and services; Provide and deliver the products and services you request and send you related information; Send you technical notices, updates, security alerts and support and administrative messages; Provide news and information about the App that we think will be of interest to you; Personalize and improve the App and provide tailored content and features; Monitor and analyze trends, usage and activities in connection with the App; Link or combine with information we get from others to help understand your needs and provide you with better service; and Carry out any other purpose for which the information was collected. By accepting our Privacy Policy or otherwise providing information to us, you consent to us collecting and using the information, as well as the processing and transferring of the information as deemed necessary.

Sharing Your Information

We may share Your Information with third parties with whom we have a strategic relationship such as ad networks and analytics providers. The information shared with these third parties may be used for industry analysis, tracking ad conversions or demographic profiling. We may employ third party companies and individuals to facilitate the Service, to provide the Service on our behalf, or to assist us in analysing how the Service is used. These third parties have access to Your Information only to perform these tasks on our behalf and may not use Your Information for any other purpose. We may also provide Your Information to our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe will be of interest to you. Furthermore, if you have given your consent in accordance with the GDPR, we share your advertising ID to advertising network companies for the purpose of them serving behavioral advertisements to you within the App.

Disclosing Information

We may disclose the personal information we hold about you in the following circumstances: If we are required or authorised to disclose by law or by a law enforcement agency; To our business partners in the course of providing our Products and Services to you, or generally in the conduct of our business. This may include organisations that provide services to us, such as payment processors or hosting services To avoid, lessen or prevent a serious emergency or crime. If we use or disclose personal information about you in those circumstances we will make a written record of such use or disclosure.

Information You Generate Using Our Services

If you choose to use communication features in AppsCharmer Services that allow you to communicate or share information with other players, then we do not collect or save information on what is communicated or shared. If AppsCharmer get complaints from Users, AppsCharmer have full rights to conduct research and review your Information you Generate Using Our Services and take necessary actions related to your behaviour and Blocking your account to use our services.

Children's’ Privacy

While our Products and Services may be played and/or visited by children, we do not knowingly collect or process any Personal Information from children under the age of 13 and hereby specifically prohibit any user under the age of 13 from providing us with any Personal Information. If you are a parent of a child under 13 years of age and you believe your child has provided us with Personal Information, please contact us and we will delete the information from our system.

In-app Purchase

Some of our products and Services offer in-app purchases for certain features or items, such as in-game currency against real money. It is not necessary to make any in app purchases to win prizes or effectively use the apps. There is no cap on the number of in app purchases you can make and you acknowledge and agree that you are fully responsible for managing your in app purchases and the amount you spend on in app purchases within our app. If you don’t want to make in-app purchases, don’t use these options and consider disabling them on your device. Making an in-app purchase may require you to share personal identification information with us. If any private information is shared through Google Play during purchases, it is stored and secured by Google. We only receive the Order ID or Transaction ID and the Receipt Data, which we store as a record of the transaction on our end. It should also be noted that the purchase of these features and in-game currency, such as virtual coins, cash, gold, gems and diamonds, points, etc. last only for the duration of the app or game. If you choose to uninstall the game or app, these features and coins will cease to exist, and are not transferable. These virtual items subsequently cannot be exchanged into real money or refunded. You understand that you do not own Virtual Items, but acquire a limited license to use Virtual Items according to the specific Game’s gameplay. You acknowledge that AppsCharmer is not required to provide a refund for any reason. Coins or diamonds that a user earn or buy cannot be converted into real money.

Advertising

We do not actively share personal information with third party advertisers for their direct marketing purposes unless you give us your consent. We may share (i) aggregated information (information about you and other users collectively, but not specifically identifiable to you); (ii) anonymous information; and (iii) certain technical information (including IP Addresses and mobile device IDs) to develop and deliver targeted advertising in the Games and on the websites of third parties.

We may also allow advertisers to collect these types of information within the Games and they may share it with us. Advertisers may collect this information through the use of tracking technologies like browser cookies and web beacons. The information collected may be used to offer you targeted ad-selection and delivery in order to personalize your user experience by ensuring that advertisements for products and services you see will appeal to you, a practice known as behavioral advertising, and to undertake web and mobile analytics (i.e. to analyze traffic and other end user activity to improve your experience).

We may disclose aggregated and anonymous information to describe the Services to prospective partners, advertisers, and other third parties, and for other lawful purposes. We may use aggregate, non-personally identifiable information for our own internal promotion or marketing purposes and we may share such aggregate non-personally identifiable information with others for marketing purposes.

Our Services may contain advertisements from companies other than AppsCharmer that may link to their own websites. We are not responsible for the privacy practices or the content of such websites. If you have any questions about how these other websites use your information, you should review their policies and contact them directly.

In certain instances, you may need to opt in or opt out of advertising directly through our partners. Click here to see our advertising network database.

Here is a link to the Privacy Policies for all our advertising partners and other third party service:

Google Play Service - https://www.google.com/policies/privacy/

Admob - https://support.google.com/admob/answer/6128543?hl=en/

Google Analytics for Firebase - https://firebase.google.com/policies/analytics

Ad Colony - https://www.adcolony.com/privacy-policy/

Adjust, Inc. - https://www.adjust.com/privacy-policy/

Aerserv, LLC - https://www.aerserv.com/privacy-policy/

Amazon - https://www.amazon.com/gp/help/customer/display.html?nodeId=468496

Apple - https://www.apple.com/legal/privacy/en-ww/

AppLovin - https://www.applovin.com/privacy

Chartboost, Inc - https://answers.chartboost.com/en-us/zingtree

Facebook - https://www.facebook.com/legal/FB_Work_Privacy

Fyber - https://www.fyber.com/legal/privacy-policy/

Google - https://policies.google.com/privacy

HyprMX - https://hyprmx.com/pp.html

InMobi - http://info.inmobi.com/pd/l_74462_2017_03_16_7fg8vs_74462_118895_Privacy_Policy_changes.pdf

IronSource - https://developers.ironsrc.com/ironsource-mobile/air/ironsource-mobile-privacy-policy/

Kongregate - https://www.kongregate.com/pages/privacy

LoopMe - https://loopme.com/privacy/

NativeX - http://www.nativex.com/privacy-policy/

Smaato - https://www.smaato.com/privacy/

Soomla - http://about.soom.la/end-user-privacy-policy/

StartApp.com - https://www.startapp.com/policy/privacy-policy/

TapJoy - https://dev.tapjoy.com/faq/tapjoy-privacy-policy/

TapResearch - https://www.tapresearch.com/user/privacy

Vungle - https://vungle.com/privacy-policy/

Survey Serving Technology

This app uses Pollfish SDK. Pollfish is an on-line survey platform, through which, anyone may conduct surveys. Pollfish collaborates with Developers of applications for smartphones in order to have access to users of such applications and address survey questionnaires to them. When a user connects to this app, a specific set of user’s device data (including Advertising ID which will may be processed by Pollfish only in strict compliance with google play policies- and/or other device data) and response meta-data is automatically sent to Pollfish servers, in order for Pollfish to discern whether the user is eligible for a survey. For a full list of data received by Pollfish through this app, please read carefully Pollfish respondent terms located at https://www.pollfish.com/terms/respondent. These data will be associated with your answers to the questionnaires whenever Pollfish sents such questionnaires to eligible users. By downloading the application you accept this privacy policy document and you hereby give your consent for the processing by Pollfish of the aforementioned data. Furthermore, you are informed that you may disable Pollfish operation at any time by using the Pollfish “opt out section” available on Pollfish website . We once more invite you to check the respondent’s terms of use, if you wish to have more detailed view of the way Pollfish works.

APPLE, GOOGLE AND AMAZON ARE NOT A SPONSOR NOR ARE INVOLVED IN ANY WAY IN THIS CONTEST/DRAW. NO APPLE PRODUCTS ARE BEING USED AS PRIZES.

Analytics

We reserve the right to use and disclose the collected, non-personal data for the purpose of analytic services by us or our partners and contractors. We may employ third parties to provide analytics services for us. We and these entities may use certain methods to collect information in order to provide analytics. The information collected may include your use of the App, including your, device type, brand and model, IP address, device identifiers, such as Device ID, MAC address, installed software, application usage data, hardware type, Operating System information, browser information, Internet and on-line usage information, in-game information, geo-location, country, time zone and usage information. This information may be used by us and others to, among other things, determine the popularity of certain content, deliver contextual advertising and content and better understand your activity on the App. Third-party analytics technologies are integrated into the App, so if you do not want to be subject to these technologies, do not use or access the App.

Third Party Links

The Service may contain links to other websites and online services (“Linked Sites”). The fact that we link to a third party website or service is not an endorsement or representation of our affiliation with that third party, nor is it an endorsement of their privacy policies or practices. You acknowledge and agree that we are not responsible for the privacy practices of such Linked Sites, and this Privacy Policy does not apply to such Linked Sites. The operators of Linked Sites may collect information about you, and may use and disclose that information. We encourage you to review the privacy policies of the Linked Sites that you use.

Push Notifications

With your consent, we may send push notifications or alerts to your mobile device to provide app-related information, service updates, promotional communications and other related messages. You can deactivate these notifications by changing your notification settings on your device.

Storage and Security

We follow generally accepted industry standards and maintain reasonable safeguards to attempt to ensure the security, integrity and privacy of the information in our possession. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining access to this information. We do not warrant or represent that your Account or any of Your Information will be protected against, loss, misuse, or alteration by third parties.

Acceptance of the terms

By using any of the Services offered by AppsCharmer and by giving the company consent, Users agree to the terms and conditions of this Privacy Policy, and you also consent to the collection, use and disclosure of your information by AppsCharmer in accordance with the terms and conditions of this Privacy Policy. If you do not agree to the terms and conditions of this Privacy Policy, please do not use the Service.

Policy Updates

We reserve the right to revise, modify and update this Privacy Policy from time to time. These updates, will take effect from the date of issue on the Site. Please check back regularly for updates. Your continued use of Services will signify your acceptance of the changes to this Privacy Policy.

Contact Us

For any questions about this Privacy Policy or any other issues please contact us at: appscharmer@gmail.com